Young Life is hiring a
Remote Google Workspace Administrator

Essential Duties & Responsibilities

• Administer and maintain the Google Workspace environment, including Gmail, Drive, Calendar, Groups, Meet, and related services.
• Manage user provisioning and deprovisioning, including account lifecycle management, Organizational Unit (OU) structure, and role-based access controls.
• Configure and maintain Google Admin Console settings including security controls, authentication policies, and device management.
• Manage Google Groups structure, permissions, ownership, and membership, ensuring proper access to file shares and shared drives.
• Support Shared Drives administration including ownership models, sharing controls, retention policies, and permission auditing.
• Implement and maintain security best practices such as MFA enforcement, Conditional Access equivalents, and session controls.
• Configure and monitor Google Workspace audit logs and reporting dashboards to identify suspicious activity and compliance gaps.
• Administer Google Vault for eDiscovery, retention policies, legal holds, and export requests as required.
• Support data governance initiatives including Drive sharing restrictions, external sharing policies, and DLP settings.
• Troubleshoot Workspace authentication, email routing, delivery issues, and end-user access problems.
• Provide Tier-3 escalation support for the Service Center and remote Young Life staff related to Google Workspace services.
• Coordinate with IT Security, Help Desk, and Infrastructure teams to implement Workspace security and compliance initiatives.
• Maintain documentation of Google Workspace configurations, policies, and operational procedures.
• Coordinate with vendors and Google support for troubleshooting and escalations as needed.
• Assist with infrastructure projects integrating with Workspace, including SSO, identity federation, and automation tools.

Education

• College degree in a computer-related field desired (experience may be considered in lieu of education).
• Google Workspace certifications preferred (e.g., Google Professional Workspace Administrator).

Required Experience

• 3–5 years of experience administering Google Workspace in an enterprise environment.
• Experience with Identity and Access Management (IAM), including SSO and directory integrations.
• Experience managing Organizational Units (OUs), group policy structures, and role-based admin delegation.
• Strong knowledge of Google Groups, Shared Drives, and file sharing permissions.
• Experience with email troubleshooting including routing, SPF/DKIM/DMARC, spam filtering, and mail flow analysis.
• Experience with Google Vault, retention policies, and eDiscovery workflows.
• Experience with automation tools such as GAM (Google Apps Manager), Google Workspace APIs, or scripting with PowerShell/Python.
• Ability to maintain confidentiality with sensitive customer and internal information.
• Strong written and verbal communication skills; ability to communicate technical concepts to non-technical staff.
• Experience working with IT security frameworks and applying security controls to collaboration platforms.

Preferred Experience

• Experience with endpoint management solutions (ChromeOS, MDM, Windows/macOS integration).
• Experience with Microsoft 365 or hybrid collaboration environments.
• Experience with AWS or Azure cloud services and identity integrations.
• Familiarity with DLP solutions and compliance auditing tools.
• Experience supporting large-scale nonprofit or distributed workforce environments.

Working Conditions

• Office environment.
• May require after-hours maintenance and emergency support.
• On-call rotation may be required depending on operational needs.